Love Your Patients!TM
Who is a healthcare professional?
A healthcare professional is anyone who may have any sort of contact with a patient, while that patient is seeking healthcare. This includes doctors, nurses, physician assistants, nurse practitioners, aides, technicians, clerks, housekeepers, security personnel, etc. Anyone.
It is important to believe that you are a healthcare professional, even to a patient who
you just pass in the hallway or parking lot. As an "insider" in the world of
healthcare, you will have a profound impact on every person, every patient, that
Who is a patient?
A patient is any person who has concerns about their health.
A patient is also any family, visitor or other concerned people.
So you see, the patient is actually a large group of people. The core of this group is the ill or injured person. Surrounding this core person is loved ones, who, for all practical purposes, are also patients. Surrounding this group are people who are not quite as close to the ill one, but who nonetheless are concerned about them, such as friends, co-workers, or co-worshipers. On the outside of this group, but still patients, are insurance agents, investigators or other people with only a loose connection to the sick one.
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